Fire broke out at 'Shapagat' in Astana: Evacuation begins
Readers sent footage of the fire to the Tengrinews.kz editorial office.
According to the ministry, emergency crews are working at the scene under an elevated response level.
Evacuation of visitors is underway. No injuries have been reported to emergency services via 112. The cause of the fire is being clarified.
Footage of the firefighting efforts appeared later.
'Shapagat' burned 4 years ago
It is worth noting that a major fire previously occurred at the Shapagat market four years ago. At the time, the insulation beneath the ceramic granite and the roof caught fire.
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What to do in case of fire:
Cover your mouth and nose with any cloth, preferably damp.
Move away from the fire.
Do not use the elevator.
Do not break windows to avoid extra oxygen flow.
Do not use water to extinguish flammable liquids (gasoline, kerosene) or plugged-in electrical devices.
In a building, high-rise, or crowded space:
If the fire source is small, try to put it out using available tools: extinguishers, dense fabric, sand, soil from flower pots, or water.
If electrical wiring is burning, disconnect the power supply at the circuit breaker.
Immediately inform neighbors or coworkers and initiate evacuation.
Turn off electrical equipment.
If possible, leave the premises and close the doors behind you.
Help children and elderly people exit.
If there's smoke in the hallway, crawl toward the exit.
Move to a safe place.
If evacuation via stairs is impossible, seal the entrance door from the inside with wet cloth to block smoke, then go to the balcony and wait for the fire service.
Close windows and doors to prevent drafts from spreading the fire.
When calling 101 or 112, report the following:
Address of the fire or ignition site;
The object on fire (courtyard, apartment, warehouse);The item on fire (TV, furniture);
If necessary – entrance number, apartment number, number of floors, and the fire’s location, access details, entrance codes;Your surname and phone number.
Earlier, on May 5, a three-storey building caught fire in the Medeu district of Almaty.