IT can score with reverse mentoring

It can make a lot of sense for an IT department to get involved in reverse mentoring. By imparting knowledge about technology to senior executives who might not be very comfortable using such basic tools as email and the Internet, IT can burnish its image with people who really matter.

Reverse mentoring programs pair younger employees with older executives in order to help the executives learn new technology, social media, current music, etc. The relevant topics are second nature to younger employees but somewhat murky to the executives. Jack Welch popularized reverse mentoring when he was CEO of General Electric, directing 500 top executives to seek younger mentors in order to learn how to use the Internet.

To read this article in full or to leave a comment, please click here