IDG Contributor Network: Who does JD Power say has best wireless purchase experience?
JD Power just released their 2018 wireless purchase experience study details, and there are two very interesting facts in these results that every buyer needs to know, yet no one is talking about. One is this. While there are winners, there are no losers this year. What I mean is, all the major carriers are now very good. In fact, they are so close it almost doesn’t matter which one you choose, based on this study.
However, there are differences you need to know. There are other factors you should be aware of to determine the best carrier for you. JD Power does a great job year after year of measuring different parts of the wireless experience in general. It keeps carriers on their toes. This is one of many factors to help users choose the best carriers for them.