The Genius
This data center is run by a tech who thinks very highly of himself -- and isn't afraid to make sure everyone else knows about the wonder that he is, reports a pilot fish on the receiving end.
"He made it clear at every opportunity how he did things better than everyone else, including his vendors like me and my organization," fish says.
"I happened to be in the neighborhood one day when the call came in that this customer had a problem, and we better respond -- or else."
When fish arrives, it quickly becomes evident that the crisis is due to an operator error: setting the wrong system date after some routine maintenance.
That's not good, since it's a time-critical business. But fish knows it shouldn't be a big deal to fix -- just restore some data from a backup, right?