IDG Contributor Network: JD Power, OpenSignal and Ookla show wireless getting faster and better
The U.S. wireless market quality, reliability, speed and customer satisfaction are better and stronger than ever according to three studies by J.D. Power, OpenSignal and Ookla. These factors used to be very important for customers in their choice of carrier. Today, carriers generally offer excellent quality from coast to coast. No one carrier is best in every area however. Let’s look the best way for you to choose the right carrier for you.
Twenty-years ago there were dozens of smaller wireless carriers. Today, there are fewer, larger national carriers. They have all improved, year after year. Back then, quality was not consistent, but the choice was simpler. Smartphones were not yet the rage, so the choice was for voice only. Each carrier would have cities with great quality and other cities with lousy quality.