Throwback Tuesday: In 1756 it was a very good year
Pilot fish's company gets a new ERP package in early 1999. Implementation team works for nine months and hits the go-live date at the end of November.
A couple weeks into December, fish receives notice that the ERP vendor's tech support will be available over New Year's weekend to provide phone support -- for a premium price. "My company took a pass -- we felt pretty good about our level of Y2K readiness," says fish.
On the first business day of the year, there's a noncritical non-Y2K problem with the ERP package. Fish goes to the vendor's website and tries to create a Support Incident but can't. "I kept getting bounced out to a message stating, 'Incidents may not be created for dates prior to Dec. 1, 1756.' So I went to the phone," he says. "Their phone system was down."