AWS outage hit collaboration vendors, highlights risk of cloud-based tools
The Tuesday outage at an Amazon Web Services data center affected services from several collaboration software vendors, highlighting how reliant companies have become on cloud providers for a variety of workplace tools.
Asana, Smartsheet, Trello, and Slack — all of which host their services on the AWS cloud — reported problems following the AWS outage. Asana and Smartsheet said users were unable to access services for around two hours, while Trello experienced disruption to its “email to board” and “dashcards” features. Slack reported issues with its audio chatroom “huddles” feature, email integrations, and file uploads Tuesday, but did not specify the disruptions were due to the AWS outage. (Slack declined to comment on whether the outage was the cause of its service issues.)