Robocallers are now targeting businesses. Is there any way to keep them out?
Last week, I looked at some technologies that can solve the increasingly pernicious problem of robocalls.
They work great for individuals, but these intrusions on our time and privacy present a different problem for people who work in offices.
“Of late, scammers have begun transitioning to corporate phone numbers because businesses live and die by their calls,” says Matthew Mizenko, a senior vice president at RoboKiller Enterprise. “They have to answer, thus exposing them to greater risk.”
Automatically blocking or screening unknown numbers is risky since businesses can’t predict who will call or why. There’s also little they can do to block calls that go to direct-dial numbers within the organization.