And she didn't get mad when you touched them?

Help desk gets a call from a panicky remote user who says her task bar is gone and she can't launch any of her programs to work, according to a pilot fish on the scene.

"We proceeded to walk through troubleshooting steps with her over the phone to try to find and restore her task bar," fish says. "After 15 frustrating minutes, I was deployed to the site.

"Upon arriving, I stood behind the user and asked what the problem was. She said, 'I have wasted my morning without getting anything done because my task bar is gone with all the shortcuts that I need to work.'

"I pointed to the bottom of the screen. Do you mean that task bar? I said.

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