Why we love HR

This municipal IT department hears from a volunteer who wants to spruce up his resume with some experience in a larger help-desk environment than he's worked in the past, reports a pilot fish on the scene.

"We call his references and he checks out, so IT sets him up and we ask HR for a badge and key code so he can get through doors at the site," fish says.

"But HR says he will have to be Live Scanned first. That means being electronically fingerprinted, with the prints sent to the Justice Department to determine if he has a criminal record and, if he does, for what."

But he's a volunteer, not an employee, fish tells the HR rep.

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