We're from Corporate IT and we're here to help

This pilot fish is on the payroll of corporate IT, but he's been assigned out to a special business unit that isn't exactly on close terms with the techs at HQ.

"I was their primary go-to desktop guy, and I sort of insulated them from corporate IT," says fish. "It was a very special group, and corporate IT had been trying to get inroads to them for some time.

"Some of the developers were complaining about slowness on their PCs, so a corporate decision was made to increase memory on all developer machines -- including the developers in this business unit."

Word comes down that the crack desktop team from corporate IT will do the memory installation. Fish objects -- he knows the reputation of the team that will be sent, and he really doesn't want it to foul up the hard-earned good relationship he has with his users.

To read this article in full or to leave a comment, please click here