IDG Contributor Network: Dollar Rentals' epic system failure -- technology should have solved this

Las Vegas is my own personal version of hell -- not being a gambler, a smoker, a big drinker or into noise and mayhem, Vegas pretty much jars all of my senses and sensibilities. So on a recent visit to the town, I decided to take advantage of a free day to get out of sin city and heady to the mountains for a spot of trail running.

I left my bookings a little late however and was worried a rental car wouldn't be available. However I was pleased to discover, after phoning Dollar Rentals, that they did, in fact, have a reasonably priced car. so, despite the fact that their depot was at the other end of the strip from where I was staying, I booked the car, grabbed my gear and jumped in a taxi to head down there.

To read this article in full or to leave a comment, please click here