IDG Contributor Network: Why Macs are still having trouble in the enterprise

If you don’t live and breathe IT everyday, you may not realize what a headache it is to support the Mac. Some larger companies have figured out how to make it all work, and tools like those from JAMF certainly help. (You can buy a Mac from Apple these days and have it all configured for your company before you ever remove the shrink-wrap from the box.)

What’s still not working out?

There are still a lot of gotchas for users.

Recently, I’ve heard about end-users who have tried to use a Mac for a few simple, straightforward activities. One was related to Microsoft Teams. Even though Microsoft makes a client app for the Mac (and mobile platforms), there was a configuration problem related to Office 365 in the Chrome browser on a Mac. PC users had no trouble, but when Mac users tried to join a team, they hit a roadblock. It was a simple configuration on the back-end, but it was still frustrating and time-consuming.

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