It's official (sorta): Windows 10 kneecapped PC sales
There has been anecdotal talk that Microsoft's aggressive Windows 10 upgrade/giveaway harmed PC sales, since it's known most people upgrade to a new OS via a new PC purchase rather than doing a software upgrade. Now Gartner has confirmed this theory.
In an interview with The Register (and confirmed with the analyst by me), Gartner research director Ranjit Atwal told the publication, "People with older PCs upgraded to Windows 10 and held onto them. Microsoft didn’t expect that number to be so high."
+ Also on Network World: Credibility and trust: Microsoft blows it +
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