IDG Contributor Network: No IoT project is an island. Oracle connects IoT to mainstream enterprise apps
Neither are enterprise IoT projects.
Enterprise technology is meant to enhance customer service and improve business efficiency. Internet of Things (IoT) projects have to integrate with other business applications to make this happen. How do you bridge IoT islands to mainland business applications?
A recent project by Ephlux with Oracle IoT Cloud Service shows the way.
The need
The project involved a commercial HVAC contracting service that handled the installation and repair of several thousand air conditioners. The company was struggling to provide good customer service without eroding their profit margins.
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