Checklist for choosing a small cloud host or ISP

I’ve gone through a number of hosting companies. My NOC is at Expedient in Indianapolis (Carmel). They do a great job for my testing needs. They have a large, well-designed facility, lots of power and, most important, they know what they’re doing and do it 24/7.

In my role as someone who knows the difference between UDP and TCP, I get asked a lot to recommend an ISP or cloud host for purposes of web and mail hosting for small businesses, organizations and even generic civilians. Over the years, I’ve found some common difficulties that can mean the difference between enjoyable experiences and long, drawn-out support problems with incumbent frustration.

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