12M connected cars gives General Motors a massive IoT fleet

Steve Schwinke has worked on OnStar at GM in a variety of roles for some 20 years, watching the service evolve from a customer benefit into a full fledged connectivity mesh that helps the automotive giant improve its vehicles.  Now Director of Advanced Development, Schwinke recently talked to Network World Editor in Chief John Dix about OnStar as an IoT platform.

How has OnStar evolved over the years?

OnStar started as safety, security and peace of mind for customers, and we have a rich history of that and continue to deliver those services today, but we had a big transformation about 12 years ago when we started moving towards the digital world. When the digital hardware came out we started leveraging vehicle data to do more things beyond those core services, and that was really around trying to provide better insights into how vehicles are performing and trying to build a better product moving forward.

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