Inside the shambolic demise of HMRC - The Telegraph
- Inside the shambolic demise of HMRC The Telegraph
- Dear HMRC, helpline chaos only makes tax even more terrifying The Times
- HMRC's phone fiasco shows the problem with the “self-serve” state The New Statesman
- Hunt intervenes to stop HMRC closing helplines over summer Sky News
- Jeremy Hunt orders UK tax agency to reverse plan to cut number of helplines Financial Times