Lowe’s is shutting down its Iris smart home platform at the end of March
In a move that may seem obvious in retrospect, Lowe’s has decided that its Iris smart home platform is not in fact going to take off. Instead, the home improvement-focused retail chain is shutting the service down on March 31st, 2019 and advising all Iris users to kindly avoid taking their no-longer-functioning products back to a Lowe’s store. The company says it will however give you some money back in the form of a prepaid Visa card that will help you “migrate to another smart home platform,” reads the company’s website.
Lowe’s is calling it a “redemption” process, and not a refund, so it’s not clear how much money you’ll get, or if there are strings attached to the Visa prepaid card that stipulate how it can be used or if it has to be...