First buyers of Microsoft's Surface Book report freezes, lock-ups
Some owners of Microsoft's new Surface Book have reported that their premium-priced laptop sporadically freezes, requiring a hard reboot to recover control.
In scores of messages on Microsoft's Surface Book support forum, owners have vented since Monday, when the notebook went on sale at the Redmond, Wash. firm's stores and began appearing on the doorsteps of those who had pre-ordered a system.
"Got my Surface Book i7, 512GB today. From the start I have had problems with it randomly freezing. Nothing will break the freeze short of holding down the power button and forcing a restart," wrote "DDB7" in a Monday message that kicked off a thread, which by early Thursday had been viewed more than 1,400 times and included 145 messages.
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