Plumber explains how to turn off water to your home in case of burst pipes
Casebier said as soon as the roads clear, crews will head out to make house calls in-person.
Casebier said as soon as the roads clear, crews will head out to make house calls in-person.
Water pressure and storage have significantly dropped throughout Wednesday in the utility's service area, officials said in a press release.
Some of the snow and ice melted off roads Tuesday, and Hodges said crews were able to get lanes on Interstate 35 to the point of being navigable, but the freezing rain reset roads to icy conditions Wednesday morning.
President and CEO Bill Magness will give the latest update for Wednesday and will be joined by Senior Director of System Operations Dan Woodfin.
Austin Energy says customers should be prepared to be without power for the rest of the day Wednesday and possibly longer in a series of tweets at 7:40 a.m.
Many water treatment plants have lost power, and utilities across Central Texas are telling customers to boil their water.
As of Wednesday morning, there are about 2.7 million homes in Texas who still do not have power, according to the Electric Reliability Council of Texas (ERCOT), which manages the flow of electric power in the state.
Jim McIngvale - better known as Mattress Mack - has opened up two of his stores for warming centers as Houston endures the ongoing arctic blast.
While power is starting to come back for some folks, there are still hundreds of thousands of people in Central Texas and another batch of freezing rain swept across the area overnight, re-freezing already treacherous roadways.
The City of Austin says they're housing hundreds of people in warming centers across the city, but there are more who can't get there.
Princeton University Assistant Professor of Energy Systems Engineering Jesse Jenkins called it a "system-wide failure" at nearly every level.
As thousands of people in Austin endure another day without power, Austin Energy leadership explained who gets to keep their lights on and why.
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