How to get a refund from the PlayStation Store
So you bought something from the PlayStation Store, and you changed your mind? Whether you purchased a game by mistake or just decided that you’d rather have your money back, getting a refund is now as simple as chatting with a representative for a few minutes. Sony’s refund policy, which it established in 2019, covers preorders, games, DLC, subscriptions, and movies and allows 14 days from the date of the purchase to request a return.
Even though the refund policy is fairly comprehensive, there’s still a big caveat: once you’ve downloaded your purchased content, you’re ineligible for that refund. If you’ve preordered a title more than 14 days before its release, you can get a refund any time until the release of the product. If you’ve...